TERMS AND CONDITIONS

Guide Homes Real Estate L.L.C.

Last Updated: 03 March 2026

1. INTRODUCTION

These Terms and Conditions (“Terms”) govern the access to and use of the website realestate.ae (the “Website”), owned and operated by Guide Homes Real Estate L.L.C. (“Company”, “we”, “our”, or “us”). By accessing or using the Website, including browsing property listings, submitting inquiries, or contacting developers or agents, the user (“User” or “you”) agrees to be legally bound by these Terms.

The Website operates as a digital real estate marketing and listing platform that showcases properties available for sale or rent in the United Arab Emirates. These listings may include properties owned, developed, or marketed by third-party developers, brokers, or real estate partners with whom the Company maintains commercial agreements.

The Company is not a governmental authority and is not a regulatory body. All property-related decisions, including pricing, availability, terms of sale, leasing conditions, and contractual obligations, are determined solely by the relevant developers, property owners, or licensed brokers.

If you do not agree to these Terms, you must discontinue use of the Website immediately.

2. NATURE OF THE PLATFORM

realestate.ae is an online property listing and marketing platform designed to facilitate the discovery of real estate opportunities in the UAE. The Website may display residential, commercial, and investment properties across multiple emirates, including but not limited to Dubai, Abu Dhabi, and Sharjah.

The Company acts strictly as a marketing intermediary and does not itself own, sell, rent, or lease properties listed on the Website unless explicitly stated otherwise. Any agreements for the purchase, lease, or investment in a property are strictly between the User and the relevant third-party developer, landlord, or broker.

The Company does not guarantee the accuracy, availability, legality, or completeness of any property listing, pricing information, or promotional material provided by third parties.

3. NO AGENCY OR LEGAL REPRESENTATION

Unless expressly stated in writing, the Company does not act as an agent, broker, or legal representative of any developer, property owner, or User. The inclusion of a property listing on the Website does not constitute an offer to sell, lease, or contract.

Any inquiries submitted through the Website are forwarded to the relevant third-party partner. The Company does not have authority to negotiate, conclude, or modify property transactions on behalf of any party.

4. PROPERTY INFORMATION AND DISCLAIMERS

All property descriptions, images, pricing, availability, floor plans, and related content are provided by third-party developers, brokers, or marketing partners. While the Company makes reasonable efforts to ensure accuracy, such information is provided on an “as is” basis without warranties of any kind.

Users acknowledge that:

Property availability and pricing may change without notice;

Images and renderings may differ from actual completed properties;

Measurements, layouts, and specifications may vary at final handover;

Investment projections or rental yields are for informational purposes only and do not constitute financial advice or guarantees.

The Company shall not be held liable for any reliance placed on listing information.

5. USER RESPONSIBILITIES

Users agree to access and use the Website strictly for lawful purposes, in good faith, and in compliance with all applicable laws and regulations. Users shall not use the Website in any manner that may damage, disable, impair, or interfere with its operation or the experience of other Users.

Users are solely responsible for ensuring that all information submitted through inquiry forms, registration forms, or any other communication channels is accurate, complete, current, and not misleading in any respect. The Company shall not be responsible for verifying the accuracy of information provided by Users.

Users acknowledge and agree that they are solely responsible for conducting their own due diligence prior to entering into any transaction, agreement, or commitment with developers, brokers, agents, or any third-party property providers. This includes, without limitation, verification of property details, pricing, availability, legal status, payment terms, contractual obligations, and any associated risks.

The Company shall not be liable for any loss, damage, dispute, misunderstanding, or claim arising from or related to direct or indirect dealings between Users and third-party property providers.

6. LEAD SUBMISSION AND COMMUNICATION

By submitting an inquiry, request, or any form of communication through the Website, the User expressly consents to the collection, processing, and sharing of their contact details and submitted information with relevant developers, brokers, real estate agents, or authorized partners for the sole purpose of responding to the User’s inquiry and facilitating service delivery.

The User further acknowledges and agrees that the Company may use the provided contact details to communicate with the User regarding similar property listings, market opportunities, promotional materials, or related services, unless the User explicitly opts out of such communications in writing or through available opt-out mechanisms.

The Company does not guarantee any response time, availability of properties, acceptance of inquiries by third parties, or completion of any transaction. All engagement with third-party developers or partners is subject to their independent discretion.

7. THIRD-PARTY DEVELOPERS AND PARTNERS

The Website may display, list, or reference properties, projects, or services provided by independent third-party developers, brokers, and real estate partners with whom the Company may have commercial or marketing arrangements.

Each third-party developer, broker, or partner operates independently and is solely responsible for its own listings, representations, pricing, availability, marketing materials, contractual terms, compliance with applicable laws, and fulfillment of obligations toward Users.

The Company does not control, verify, endorse, or guarantee any information provided by third parties and expressly disclaims any liability arising from errors, omissions, misrepresentations, delays, unavailability, or failure to deliver by such third parties.

Any engagement, negotiation, or transaction between Users and third parties is strictly on a direct basis between those parties, and the Company shall not be a party to, nor responsible for, any resulting agreement or dispute.

8. NO FINANCIAL OR INVESTMENT ADVICE

All content, information, and materials made available on the Website, including but not limited to property descriptions, pricing information, market commentary, projections, and general insights, are provided for informational and marketing purposes only.

Nothing contained on the Website shall be construed as financial, investment, legal, tax, or professional advice of any kind. The Company does not provide advisory services and does not act as a fiduciary in relation to any User.

Users acknowledge that any reliance on Website content is strictly at their own risk. Users are strongly advised to obtain independent professional advice from qualified advisors before making any financial, investment, or property-related decision.

9. INTELLECTUAL PROPERTY

All intellectual property rights in and to the Website and its content, including without limitation all text, graphics, images, logos, designs, layouts, software, and branding elements, are owned by or licensed to Guide Homes Real Estate L.L.C. and are protected under applicable intellectual property laws.

No part of the Website or its content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, or commercially exploited in any form or by any means without the prior express written consent of the Company.

Users are granted a limited, non-exclusive, non-transferable, and revocable right to access and use the Website strictly for personal and non-commercial purposes in accordance with these Terms.

10. WEBSITE USAGE AND RESTRICTIONS

Users agree not to misuse the Website in any manner, including but not limited to attempting unauthorized access to the Website, its servers, or any connected systems; scraping, data mining, or extracting information using automated tools; introducing viruses, malware, or any harmful code; or interfering with or disrupting the functionality, security, or integrity of the Website.

Users further agree not to use the Website for fraudulent purposes, illegal activities, or any activity that may damage the reputation or operations of the Company.

The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate access to the Website for any User suspected of violating these Terms or engaging in misuse, and may take any legal or technical measures it deems necessary to protect its interests.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, the Company, including its directors, officers, employees, agents, and affiliates, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, whether in contract, tort, negligence, or otherwise, arising out of or in connection with the use of or inability to use the Website or services.

This includes, without limitation, any reliance placed by Users on information, listings, content, or materials available on the Website; any interactions, communications, or transactions between Users and third parties; any errors, omissions, inaccuracies, or outdated information; and any loss of data, revenue, profits, goodwill, or business opportunities.

The Company does not guarantee the accuracy, completeness, or reliability of any content, including third-party content, and shall not be responsible for any decisions made based on such content. Users acknowledge that they use the Website at their own risk.

In all cases, to the maximum extent permitted under applicable UAE law, the total aggregate liability of the Company for any claim whatsoever shall be strictly limited to the amount, if any, actually paid by the User to the Company for the specific service giving rise to the claim, excluding any government fees or third-party charges.

12. FORCE MAJEURE

The Company shall not be held liable or responsible for any failure, delay, suspension, or interruption in the performance of its obligations under these Terms arising from events beyond its reasonable control.

Such events include, without limitation, acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, governmental actions or restrictions, changes in laws or regulations, labor disputes, power failures, internet or telecommunications outages, cyberattacks, hacking incidents, server failures, or any failure or delay caused by third-party service providers, platforms, or governmental authorities.

In such circumstances, the Company shall be entitled to suspend or modify the provision of services without any liability whatsoever, and shall be granted a reasonable extension of time to perform its obligations where applicable.

13. PRIVACY AND DATA PROTECTION

The processing of personal data by the Company is governed exclusively by the Company’s Privacy Policy, as updated from time to time.

By accessing or using the Website or services, the User expressly acknowledges and consents to the collection, use, processing, storage, and transfer of personal data as described in the Privacy Policy, including where necessary for the performance of services, verification purposes, fraud prevention, compliance with legal obligations, and submission to relevant governmental authorities or third-party service providers involved in the processing of applications.

The User further acknowledges that certain data may be transferred or processed outside the jurisdiction of residence where required for service delivery, and that such processing shall be conducted in accordance with applicable data protection laws, including applicable UAE regulations and, where relevant, internationally recognized standards such as GDPR.

14. TERMINATION

The Company reserves the right, at its sole and absolute discretion, to suspend, restrict, or permanently terminate a User’s access to the Website or services at any time, with or without prior notice, in the event of suspected or actual breach of these Terms, fraudulent activity, misuse of services, provision of false or misleading information, non-payment of fees, or any conduct deemed unlawful, harmful, or detrimental to the Company, other Users, or third parties.

Upon termination, all rights granted to the User under these Terms shall immediately cease, and the User shall remain fully liable for any outstanding amounts due to the Company. The Company reserves all rights and remedies available under applicable law, including the right to claim damages and recover legal costs.

15. AMENDMENTS

The Company reserves the right, at its sole discretion, to amend, modify, or replace these Terms at any time. Any such changes shall become effective immediately upon posting on the Website, unless otherwise stated.

It is the responsibility of the User to review the Terms periodically to stay informed of any updates. Continued access to or use of the Website or services after the publication of any amendments shall constitute full acceptance of the revised Terms without reservation.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by, and construed in accordance with, the laws and regulations of the United Arab Emirates.

Any dispute, claim, or controversy arising out of or in connection with these Terms, including their validity, interpretation, breach, or termination, shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates, to the exclusion of any other jurisdiction.

17. SEVERABILITY

If any provision of these Terms is held by a competent authority or court of law to be invalid, unlawful, or unenforceable in whole or in part, such provision shall be deemed severable from the remaining provisions, which shall continue to remain valid, binding, and enforceable to the fullest extent permitted by law.

18. ENTIRE AGREEMENT

These Terms, together with any policies or legal notices published on the Website (including the Privacy Policy), constitute the entire agreement between the User and the Company in relation to the use of the Website and services, and supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral.

No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.

19. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, Users may contact:

Guide Homes Real Estate L.L.C.